About Us
DMC is a customer focused UK company, providing high quality business solutions and business machines to a variety of customers. Our aim is to work closely with every customer, identifying objectives so we can tailor the equipment, either hardware or document management software, to suit the customers requirements. We provide ongoing expert service support by maintaining and updating solutions always ensuring our customers achieve the most effective business systems.
We are a leading Canon Solutions Reseller as well as being an authorised supplier of Canon and Panasonic business equipment. The Canon Solutions Reseller is awarded annually after an audit by Canon to ensure we operate to the highest standards, demonstrating our extensive ability to support networked products. Our Distribution division is one of only seven Panasonic UK Master Dealers. These relationships with Canon & Panasonic enable us to offer customers the latest models, offer expert advice and exclusive promotions.
DMC have also obtained the ISO 9001 accreditation after displaying how we operate effective business operations, offering only the very best high standard of service available.
At DMC the focus points of our job is to provide unwavering customer service in supporting our effective business solutions. The customer is the very heart of all we aim to achieve, empowering our team of staff to continually ensure effective changes, enabling the Company to work better.
History of the Company
DMC Business Machines was founded by two people, Jon Hill and Justin Nicholson, in 1991 when they started out by purchasing a small photocopier company called DMC Sales Ltd. They renamed it DMC Business Machines as their primary goal was to supply and service an extensive range of office equipment.
At the start the Company had the support of one engineer and a part-time admin assistant. Their ethos was to provide quality products, with a high level of customer service, achieving this through fully commitment staff and their personal desire to be part of a successful team.
Over this period DMC has developed a close-knit working partnership with Canon. Working with this market leader, DMC has been allowed to build-up a significant experience and knowledge base and regularly finds itself within the top three of the Canon UK dealer network, this being demonstrated by being a Canon Solutions Reseller Partner.
As the business grew DMC had to diversify into trade sales, so in 1993 the trade sales division was born. It has expanded into one of the UK's leading distributors of business machines. Today, DMC is Panasonic’s largest office equipment reseller for the UK and one of Canon’s largest copier resellers.
Foreseeing organic growth, the Company acquired a number of small UK office equipment dealers and customer bases to develop into a national service foundation the most recent one being the Assets of Imcopex Ltd in Leeds.
Over the last nineteen years, year on year, growth has been maintained with the latest financial years turnover exceeding £22m. DMC’s vision is unwavering. Since its conception, it's been their desire to provide customers the highest possible level of service by every member of the DMC team.