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Emanuel School in Battersea is a widely respected private school within the borough. The school has over 760 pupils across a 12 acre site and prides itself on its promotion of independent thought and encouragement of curiosity for learning.

The Challenge


Emanuel school owned a mixed fleet of desktop printers consisting of a number of manufacturers and models. The devices were a combination of both managed and unmanaged devices from a range of different suppliers.

With over 100 devices throughout the school, the IT department found themselves spending unnecessary time ordering a high number of different toners.

Concerns were raised over the school’s lack of visibility over costs and print volumes, as well as the fact that Emanuel had no mechanism to address wastage.

Emanuel had a lack of security measures in place with regard to printing. Should a member of staff have the need to print sensitive data within the school’s premises, there was no mechanism in place to prevent others from having the ability to collect these items from the printer.

Having discussed their pain points with numerous print suppliers, Emanuel’s IT staff had been made aware of possible solutions available. However each supplier failed to carry out a full audit of the school’s fleet or engage with the other staff to identify further issues.

The Solution


DMC Canotec conducted a full cost analysis and site audit for Emanuel School and drafted a specification for a new fleet of Multi Functional Devices (MFD’s) to replace the school’s existing devices.

The proposed MFD’s included secure release print software, UniFlow. This requires the use of a PIN code or swipe card at the device before sensitive data can be printed.

Drivers for Change


  • Mixed fleet of devices
  • Time consuming ordering
  • No visibility over print costs or volumes
  • No mechanism to prevent wastage
  • Lack of security measures

The Benefit


  • Teaching Staff take ownership of printing
  • Easily accessible print analysis through online portal
  • No concern over security
  • No risk of sensitive data being leaked
  • Full service level agreement
  • Automatic consumable ordering
  • Automatic service calls
  • 20% wastage cut
  • Free toner recycling programme

The DMC Canotec staff carried out a plot of site and survey to certify minimal upheaval during the changeover process. MFD’s were put in place in central locations in order to ensure teacher convenience.

A bespoke branded online portal was built for Emanuel School to give the IT department a single platform that provides trouble shooting tips, visibility over print costs, automatic toner ordering as well as automatic service calls.

DMC Canotec