The Kingspan Group plc was formed in 1970, a publicly quoted group of companies with headquarters in Kingscourt, County Cavan, Ireland. It is one of Europe’s fastest growing building product groups.
As part of the company’s ongoing review of their operations, Kingspan Insulation examined their general printing and photocopying needs and costs. Usage was growing rapidly, mirroring the fast growth of the business. After some comprehensive analysis and research into the supplier market, they awarded the contract to DMC Canotec. Not only did DMC Canotec excel in the area of network printers and implementation, but demonstrated extensive product knowledge, both in sales and engineering. The engineers were “first- class”, said Richard Wenham, at Kingspan Insulations.
From the analysis carried out, DMC Canotec provided a specification which proved invaluable. First, they carried out an audit of Kingspan’s print processes to establish their overall print usage, breaking it down by, for example, individual user and type of item printed. This information was then used by DMC Canotec to provide Kingspan with details of cost savings. They looked into the company’s operations and, over a period of time, evaluated not only the cost effectiveness of their document production but also their efficiency and productiveness. This has contributed to a new ethos in Kingspan’s document production. “DMC Canotec made recommendations based on the results of their audit. What they suggested made a lot of sense,” says Richard Wenham. “They showed us where improvements were possible, provided specifications, and supplied more efficient state-of-the-art equipment, tailored to our actual needs, to help us make the necessary changes. All of this has enabled us to make efficiency gains and has given us more of a handle on our costs.”
Making the effort
As an added bonus, the excellent sales support Kingspan received from their DMC Canotec salesperson ensured that they could keep up to date with any price benefits offered by manufacturers.
Service and support were high on the agenda for Kingspan.
“It is the added value offered by DMC Canotec that sets them apart as a supplier and partner. Extensive product knowledge, a good team of engineers, adherence to timescales and very quick delivery, make DMC Canotec a natural fit for Kingspan.”