DMC Canotec recognised as a Canon European Premier Partner
DMC Canotec are one of Canon’s leading independent partners in the UK and our relationship continues to grow with the accreditation of becoming a Canon European Premier Partner.
This recognition is a testament to our position as a leading independent provider of document solutions and print services for Canon, endorsing its focus and expertise in the market.
DMC Canotec is also certified as an Advanced Solution Partner, a Production Print Partner, and a Managed Print Services partner to Canon. It provides a national service infrastructure for Canon devices across the entire UK for many Corporate and Public Sector organisations.
On-going commitment and support to our clients
DMC Canotec have been accredited to the highest level by Canon for over two decades including being one of Canon’s first UK partners to be awarded their European MPS Accreditation. Canon introduced these accreditations to identify and develop it’s partners and demonstrate the increasingly high standards of managed print service delivery, technology and customer care, the accreditation provides DMC Canotec with a competitive edge in a market seeing increasing demand due to its ability to streamline critical business processes.
The process assessed DMC Canotec on three key criteria:
- Service delivery & people – demonstrating our ability to meet customer requirements and follow recognised service delivery standards and methods.
- Infrastructure & technology – to recognise that we can clearly describe and document the services that we deliver to customers and the processes that we follow, as well as having a suite of tools in place to properly manage print on behalf of our customers
- Business model & customer experience – to ensure that the right business metrics and objectives are in place within our business to ensure on-going investment and development to meet our customers requirements, and that there is a way for us to validate our customers experience of the managed services delivered.
DMC Canotec have successfully completed and subsequently awarded Canon’s certification for the following accreditations:
Advanced Office Imaging
DMC Canotec has the ability to adopt a consultative approach for Canon’s advanced print hardware as well as offering basic Canon Solutions support.
Advanced Office Solutions
DMC Canotec has the ability to adopt a strong consultative approach to meet customer needs, utilising Canon’s advanced document workflow and management solutions.
DMC Canotec has the expertise to offer advice to commercial and in-house print providers on Canon’s Professional Print cutsheet hardware and solutions for both Black & White and Colour requirements.
Managed Print Services
DMC Canotec has an advanced solutions capability to address your document workflows and a strong professional services / service delivery capability to manage print within organisations. Our capability has been audited to Canon’s standards by a recognised expert third party.
Our partnership with Canon will help you and your business to achieve greater market differentiation, enhanced our customer understanding and ultimately, growth.