The Team is a London based brand communications agency. They focus on improving clients brand image through effective, integrated and collaborative thinking. The Team are involved in a number of marketing, communications and brand initiatives. They have worked with a variety of organisations, including Barclays, BP, the Imperial War Museum and the Department of Health.
As a large brand communications company The Team have specific requirements concerning print. These include:
- They produce a large amount of colour prints for designers to demonstrate ideas and work to clients, as such devices capable of producing a large number of high-quality colour prints are essential.
- The design work demonstrated to clients is often better suited to A3 print and therefore a device that can print in A3 is necessary.
- The Team has a number of clients and are constantly working to deadlines. As a consequence the supplied machines must be reliable with minimal downtime. Because of this the service provision must be proactive and swift to deal with any problems they encounter.
- The hardware solutions to The Team’s requirements must be affordable and cost-effective.
The Hardware Solution
After a consultation period DMC Canotec supplied The Team with a mixture of colour and mono multifunctional printers to satisfy their needs. This machine fleet is mainly composed of colour machines due to the large volumes of colour print compared to the minimal http://humanrightsfilmnetwork.org/xenical amount of mono print.
The Team IT Manager explains
“We need to show clients colour proofs, so it is vital that our equipment is great quality, and very reliable. With DMC Canotec’s help and guidance we now have exactly that, and that means happy clients, which is fantastic.”
A Working Service Solution
A key part of the brief was that the solution be supported by first-class service provision. The Team produce a large amount of printed material and consequently the devices are in constant use throughout the working week. This dependency creates a problem should machines fail or develop faults.
DMC Canotec have been able to keep The Team working as they should. The Team’s IT Manager explains,
“With the amount of material we print the chances that a machine will breakdown are high. DMC Canotec are excellent at responding quickly to these situations and ensuring our machine downtime is kept to a minimum. In short DMC Canotec operate their service team effectively, keeping us working when we encounter problems.”
DMC Canotec provide us with excellent service, ensuring we can continue to work to the high standards expected of our clients. The machines produce top quality print and the service provision is first-class.
I am very happy with DMC Canotec we would use DMC Canotec for our future machines. They understand our needs and I am completely confident they will continue to deliver in the fashion I have become used to.