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Eaton House Schools

Reliable, secure and efficient printing for Eaton House School.

Reduced
Costs

Increased
Security

Improved
Sustainability

Reliable, secure and efficient printing for the Eaton House group of Schools.
Challenges

Eaton House Schools has developed a long-standing and highly-coveted reputation for exemplary teaching and the pastoral care of its students across seven schools and two sites at Eaton House Belgravia and Eaton House The Manor..

DMC Canotec’s relationship with Eaton House has developed over 10 years, expanding as the group has grown and evolving to suit the schools’ more extensive needs.

 

Drivers for Change

  • Efficiency
  • Cost control and reduction
  • Reliability

“DMC Canotec’s timely and detailed advice about our usage, security and maintenance needs and how performance can be improved has real value to us, not just to the management of the print fleet itself, but also to Eaton House School’s ability to keep delivering exceptional teaching to our pupils.”

Nick Seagrave | IT Manager| Eaton House Schools

How we helped

With the help of system audits and needs analysis, DMC Canotec has helped Eaton House to increase efficiency, improve reliability and lower running costs – all important objectives when running a group of schools with a combined faculty of 189 full time teachers, many other peripatetic staff and a student population in excess of almost 1000.

 

DMC Canotec’s account management team has identified where improvements can be made to Eaton House’s 18-device main-fleet, which mainly comprises printers and some scanners. After a period of consultation, 14 multi-function devices have been upgraded to better support the volume of print across the group’s schools and to ensure that equipment downtime is kept to a minimum.

Results

Regular account reviews look at the performance of different devices in granular detail and help the group to understand its needs, where there may be challenges and which devices are working at optimum levels. With a focus on service rather than products, DMC Canotec is actively helping the faculty to produce high-quality teaching resources with ease and without the frustration of printing queues or out of service equipment.

 

  • Reliable and cost efficient print fleet
  • Easily accessible print analysis through portal
  • Improved document security
  • Greater visibility over devices
  • Automatic service calls
  • Automatic consumable ordering

“For me, success is knowing we can offer reliable and high-quality printing to our teaching faculty and that means eradicating printing backlogs and ensuring a fleet of high-availability printers that keep pace with the changing demands of our teachers throughout the academic year. DMC Canotec has helped us to achieve that goal and we continue to benefit greatly from their collaborative and consultative approach, impeccable first-time fix rate of 98.8% and personal touch.``

Nick Seagrave | IT Manager| Eaton House Schools

Customer Profile

Education Sector

2 Sites

200+ Staff

Eaton House Schools is a group of seven leading academic London schools situated in Belgravia and Clapham.

 

First established in 1897, the group of independent schools educate over 1,000 pupils between the ages of 3 to 13.

Customer Stories

Read how DMC Canotec are helping schools and colleges to work smarter.

020 8688 4243